Emerson’s first Global Users Exchange in Europe attracted over 1000 delegates for a mix of presentations, keynote speeches, industry forums and product technical sessions. With an emphasis on “by users, for users”, the three day event at the Hotel Maritim, Düsseldorf, Germany, held from the 29-31 May, attracted visitors from across Europe and further afield including Qatar, Angola and South Africa. (See our impressions: Automation returns to Duesseldorf!)
The event opened with an address from Emerson Process Management’s President, Steve Sonnenberg, which focussed on the themes of investment and trust. Sonnenberg explained how Emerson was continuing to invest – even in these tough times, in both resources and facilities. He revealed that nearly 4000 employees were added globally in 2011 together with many new manufacturing locations and Regional Service Centres, all with a common objective – to provide responsive, local support.
Sonnenberg then expanded on his vision to make Emerson its customers’ Trusted Advisor — an organisation with technologies that are easy to use and people who are responsive and keep their promises every day.
Delegates were kept busy with a choice of around 100 themed presentations, predominantly from end users. They could also visit the Solutions Exhibition running alongside the event. This provided an opportunity to see the newest and most innovative technologies and services from Emerson and its complementary and strategic partners. A gala dinner was one of many networking events in the programme designed to provide opportunities for delegates to exchange ideas. Emerson announced three new technologies at the event that can help reduce the complexity of process manufacturing safety. These included in the DeltaV SIS™ logic solver with TÜV-approved CHARM I/O technology, TÜV-certified CSI 6300 Digital Overspeed Protection System and DVC 6200 SIS TÜV-certified digital valve positioner. “It was an extremely satisfying experience,” said a delegate from a leading petroleum company based in the UAE. “The event provided a unique opportunity for us to rub shoulders with the best brains in the industry, understand the developments which are being made in terms of technology and how this can benefit us in our future projects.”
Based on the success and strength of the Emerson Exchange community, Emerson has established EmersonExchange365.org, a forum for the free exchange of non-proprietary information among the global user community of all Emerson Process Management’s products and services.
The next Global Emerson Exchange (North America) will be held at the Hilton Anaheim Hotel, Anaheim, California, USA from October 8 – October 12, 2012.